Please take the time to fill out this form. You feedback is much valued Please let us know your name and your email address? 1) Overall how satisfied are you with ICP Networks? 1 = very dissatisfied | 5 = very satisfied 1 2 3 4 5 2) Would you please rate our communications in terms of... 1 = very dissatisfied | 5 = very satisfied a) responsiveness 1 2 3 4 5 b) professionalism 1 2 3 4 5 c) friendliness 1 2 3 4 5 3) How do you prefer to receive a quotation i.e. telephone, e-mail or formal quote? 4) When receiving and opening our products, how well do we meet your expectations? 1 = very dissatisfied | 5 = very satisfied 1 2 3 4 5 5) How could we have done better? 6) Regarding the delivery of the products... a) were the correct products delivered? yes no n/k n/a b) were the products received on time? yes no n/k n/a c) were the products correctly and safely packaged? yes no n/k n/a d) did the products come with the necessary accessories? yes no n/k n/a e) were you satisfied with the courier? yes no n/k n/a f) if required, were you given a Tracking Number? yes no n/k n/a 7) If you answered "No" or "Dissatisfied" to any of the questions above, please explain so we can investigate the matter further? 8) We would love to work with you again… If there is anything we can do better to ensure this, please let us know below. If you are human, leave this blank Many thanks for taking the time to give your valuable feedback. Matthew Archer Managing Director SEND
