ICP Networks have been awarded their ISO 9001 for a second successive occasion.

The IT and Networking specialists have been rewarded the honour for operating a Quality Management systems.

ICP Networks were originally awarded the ISO 9001 in November 2011 having proved that the business is run to the international recognised standards set by ISOQAR.

But the certificate is only valid for three years meaning businesses must reapply and therefore prove their management systems are continuing to operate at the highest possible standards – and sends a very clear and positive message both internally and to external customers.

Happy

ICP Networks MD Matt Archer, said: “ICP were very happy to receive our ISO9001 re-certification from ISOQAR who have supported ICP on our ISO 14001 certification and we are happy to have all of our eggs in their basket so to speak.

“James the auditor was amazingly knowledgeable about our sector having worked in R & D in the software sector and he has inspired us to look at three further accreditations!

“We have worked very hard to grow ICP as a values based principled business, and our business, premises and staff are all stand outs and having another endorsement for our business and it’s business practices is very flattering and the credit goes to our team behind the scenes particularly Dawn and Beki for managing our Quality Management systems.”

Efficient

Ops Manager Beki Lancaster lead the re-certification process and was delighted the process was smooth and efficient.

Beki added: “The fact that we achieved our re-certification yesterday with no issues whatsoever is a really positive message for us and our customers and provides us with the confidence that what we are doing we are doing very well whilst maintaining a continuous improvement culture.

“We chose ISOQAR because, importantly, they are accredited by the United Kingdom Accreditation Service (UKAS) providing us with the confidence that they are regularly and rigorously assessed against internationally recognised standards to demonstrate their competence and impartiality.

“We also use ISOQAR for our ‘ISO 14001:2008 – Environmental Management’ certification and therefore they know our Company and were recommended by our external consultant who does our auditing on a yearly basis for both standards.

Quality

“It has involved making sure we are maintaining a robust Quality Management System,all our policies and procedures are current and fit for purpose and that we are continually looking at ways to improve what we do whilst crucially reacting quickly to problems that arise.”

The ISO 9001:2004 – Quality Management Systems – Requirements’ is THE Quality Management standard organisations aspire to achieve.

Businesses believe it is important as its objective is to provide quality management systems that will be of real benefit to an organisation to help manage its business effectively and put in place best practice methodology. ISO 9001 accreditation will give an organisation the quality systems that will provide the foundation to better customer satisfaction, staff motivation and continual improvement.

Learn More

Learn more about About ISOQAR by clicking this link or by visiting: http://www.alcumusgroup.com/isoqar/why-choose-isoqar